Being a customer of Comcast is mandated in Homeowners Associations across America. HOA boards and managers make backroom deals to allow only one company to service customers. Setting up a monopoly with utiltities supposedly saves money for homeowners. But money isn’t as big a problem as the quality of service.
Obviously, not all customers are satisfied with Comcast customer service. But for the second time in two weeks we hear of the ‘special’ way some customers are treated by the company’s billing department.