Educating HOA directors to be representatives of the members

guest blog by George Staropoli

Florida attorney and CAI member Donna Berger posted the following question, “Why do you need to listen to the dissenting voices in your community?”, on the Becker & Poliakoff Community Association Law blog. (http://www.communityassociationlawblog.com/2016/05/why-you-need-to-listen-to-dissenting.html).

She wrote, in part, “One of the first things leadership training establishes is that discordant voices in an organization can be extremely beneficial to growth and the ultimate success of that organization.” I commented:

“Good advice.

“I see a reason for the hostile response by many board members, beyond rude and angry behavior of some members, is that HOA directors are not schooled in the requirements to be a representative of the ‘people.’

“Unlike a business, governing representatives must be educated to accept the reality that dissent is part of the job and they must be able to respond in a positive manner. That they are to carry member issues and concerns to the entire board for resolution.

“If they cannot, then the job is not theirs. If the job is beyond their pay grade, they should also not serve.

“So, why is there a failure to educate themselves on what it means to be a representative of the people?”

 

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About Ward Lucas

Ward Lucas is a longtime investigative journalist and television news anchor. He has won more than 70 national and regional awards for Excellence in Journalism, Creative Writing and community involvement. His new book, "Neighbors At War: the Creepy Case Against Your Homeowners Association," is now available for purchase. In it, he discusses the American homeowners association movement, from its racist origins, to its transformation into a lucrative money machine for the nation's legal industry. From scams to outright violence to foreclosures and neighborhood collapses across the country, the reader will find this book enormously compelling and a necessary read for every homeowner. Knowledge is self-defense. No homeowner contemplating life in an HOA should neglect reading this book. No HOA board officer should overlook this examination of the pitfalls in HOA management. And no lawyer representing either side in an HOA dispute should gloss over what homeowners are saying or believing about the lawsuit industry.

One thought on “Educating HOA directors to be representatives of the members

  1. Michael

    This is nice. The opinion is hard to argue with. However, I don’t see any suggested solutions. This is what we need or it’s a bitch session.

    How do we establish a baseline, nation wide would be good for fundamental education for board members?

    Reply

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