Tag Archives: Realtor

Management Company Fiasco

Many HOA board members who are tired of fulfilling their duties try to hire professional management companies to do the heavy lifting. But an HOA in Houston has learned a sad lesson about how some idiot HOA managers can get them into massive trouble.

Jacqueline Greene, a single mom with three kids, got behind in her rent at the Villa de Cancun complex owned by Woodfair Properties. Woodfair has a nifty way of forcing late-payers into forking over the money. They just screw the front door to the doorframe. Jacqueline removed the screws. The HOA management company did it again, once again forcing her to remove the screws so she access her apartment.

This time, Woodfair properties simply removed the front door altogether. Neat trick to pull on renters, right?

Well, not exactly. After Jaqueline and her kids spent several nights in the cold she contacted a lawyer. They filed suit based on the fact that this oh-so-professional management company had blatantly broken the law. There are legal ways to evict a tenant. Woodfair chose the illegal way. And guess who won? Jaqueline, the tenant.

If you’re a homeowner whose board just decided to hire a management company, remember you may be more vulnerable than ever. And if you have deep pockets just remember the phrase, “joint and several liability.” It means that even if you had no idea your management company was being so stupid, a lawyer can start digging through your pockets to force you to pay the entire judgment.

Welcome to HOA Amerika.

(link to Houston Chronicle story)

 

 

Oops! My Bad!

I’ve been accused by one of our forum members of doing a ‘bait and switch’ in my recent offer to discount book sales during the month of June. My original intent was to discount bulk purchases of my book Neighbors At War. But my wording was poorly thought out and it led to some bruised feelings among some.  The misunderstanding was my fault and I apologize to anyone who felt deceived.

While Amazon frowns on authors who discount books below their online price, I still need to correct my error. So If anyone wants to purchase a single copy (or more) for $5 per book I will respect and fulfill your order while my stock holds out. If my supply of books gets low I will instruct my fulfillment house in New Hampshire to honor the same arrangement. I am out of town until later this month, but when I return I will gladly fulfill any requests.

Again, my mailing address is:

Hogback Publishing

151 Summer St. #463

Morrison, Colorado 80465

 

 

 

 

The Wonder of Sworn Testimony & Public Records!

R-E-C-O-R-D-S! Release the Records!

guest blog by Nila Ridings 

Recently, I have talked with HOA members locally and across the country who are frustrated because they cannot see the financial records in their HOA.

One homeowner requested to see ONE financial document and was told by the Associa management operation that a $200 advance payment was required to see it! Others have gotten the same old song and dance about paying to see the HOA records.

Back in 2007, it was discovered after much stalling and excuse making by the board president that Quivira Falls had $10,000,000.00 unaccounted for. Yes, that figure is TEN MILLION DOLLARS!!! And the audits had not been performed for years, as required per the by-laws. A homeowner filed a pro se lawsuit to see records. Five months later, I filed a lawsuit to recall the board and gain access to the records.

At that time, I was fairly new in the neighborhood. But my corporate experience helped me recognize I was dealing with some shysters. Shifty eyes, mumbling and bumbling, couldn’t give me a straight answer, nervous, cocky, stalling, and quickly trying to dismiss my questions always with “we’ll take that under advisement.”

Before the homeowner filed the pro se case he told the board members, “If we find embezzlement somebody is going to jail!” The response was a finger pointed at us and a booming angry voice from the HOA president, “If you think there has been any embezzlement or malfeasance, you’ll never find it!”

This guy had been the Quivira Falls Community Association president for 26 years! Homeowners had made no efforts to question anything he did. One of the board members, Jody Lamping said he put her through “mental masturbation” but never answered questions with legitimate answers.

Ongoing investigation was revealing more and more eye brow raising information. One being this Quivira Falls HOA president was running for the board of an HOA in Carlsbad, California. He had just purchased two places in that community. His bio read like Mr. Magnificent in the world of homeowners associations. Several residents of Quivira Falls contacted the manager of the Carlsbad HOA and his name was immediately pulled from the ballot. Ryan Rader died a few days later.

When Johnson County Judge Thomas Sutherland, ordered the records be turned over to me Rader’s successor, Jody Lamping, under oath, proclaimed, “there are no records!” Judge Sutherland gave her fair warning of perjury charges should records turn up at a later date. That did not deter her one iota, she threw her nose in the air and declared, “there are no records!” The board treasurer, Bill Reavis claimed Quivira Falls Community Association had no bank accounts, either.

I contacted the Johnson County District Attorney’s office and was instructed to file a “suspicion of embezzlement” report with the Overland Park Police. The detective ultimately hit dead ends because current and former board members claimed no knowledge of anything, stating only Ryan Rader knew about the inside workings of the HOA. What he did find was thousands of dollars in cash logged onto the ledgers but not one dime was ever deposited into the numerous bank accounts that Quivira Falls had established around the Kansas City area. The detective had no way to obtain information from a dead man so the case was closed, but he advised me to contact him if anything changed.

A year later, a homeowner that was very familiar with the details walked into the clubhouse and caught Jody Lamping with another board member and a former board member shredding records. I was called and my attorney instructed me to go immediately to the clubhouse with witnesses and cameras which we did. Jody Lamping was so nervous her mandible was flipping back and forth like a pendulum on a one hundred year old grandfather’s clock. The former board member was hiding on the staircase behind a wall, while the other was pretending to be on the phone to the HOA attorney letting him know the HOA records had just been found. Thinking we hit a goldmine, I called the detective. It was no surprise when he said that was not true because two months after the judge ordered the records turned over to me he was given access to those records!

There are more stories to this “new” board that promised Quivira Falls homeowners they could be trusted, but I’ll share those at another time.

For now, it’s best to say, DO NOT HAVE A BLIND FAITH AND TRUST IN YOUR HOA BOARD MEMBERS!

Do not allow anyone to be the president of the HOA for decades. I would suggest limiting that position to 1-2 years.

Do not allow 1 or 2 board members to be signers on HOA checks. Have 3 people and be sure they are all qualified to be bonded and do background and credit checks on them. If they have a criminal history or financial problems they are not good candidates to be handling your HOA funds.

Do not allow the HOA property manager to have exclusive access to bank accounts and checks. If your by-laws require yearly audits, demand they be done!

Do not allow cash payments to be made to the HOA for any reason.

Do not give the HOA president carte blanche to spend thousands of dollars without board approval. A $1,000 limit should be sufficient.

If the HOA operations have been “shaky” and you manage to land a position on the board, insist on a forensic audit during a board meeting and double check to be sure it was recorded in the minutes. If you are a homeowner, submit a written request for a forensic audit. Retain a copy of your request.

If your by-laws allow for more than 5% of your annual budget to be spent by a property manager without board approval, suggest a change to the by-laws. It would be most beneficial to require a vote by the homeowners for any spending that will exceed 5% of the annual budget.

Regarding audits: The statement has been made on many occasions that honest board members don’t need audits. I strongly disagree. Audits work both ways; keeping thieves from stealing from an easy target and protecting honest people from being accused of stealing.

Never forget that people who have nothing to hide, hide nothing!

Blow N’ Go High On The Roof Top

guest blog by Nila Ridings

Here we go again!  I hope this will be an eye-opener for our readers.

Quivira Falls Community Association still ranks at the top for winning the “HOA Bullying Award.”  Why?  Because like most HOAs they love to bully people.  They seem to really get some sort of sick thrill out of irritating the homeowners.  But, it’s far more than irritating, they are putting us at risk for property damage and liabilities.

Gutters being my responsibility, I had new ones installed in 2008.  Knowing that Quivira Falls has a very long history of not performing necessary maintenance, I spent an extra three hundred and fifty dollars to have gutter guards installed.  The company I did business with has been around since 1972 and certainly knew what they are talking about when they said, “do not let anyone use leaf blowers on your gutters because it will tear up the guards!”  So, I notified Quivira Falls HOA office that I did not want anyone to clean my gutters going forward.  Well…let’s see, it’s been six years and they still love to put people on my roof with leaf blowers which now results in me calling the police.

Two years ago, they taped a note on my front door saying since I didn’t want my gutters cleaned by the HOA they would no longer be doing it.  I gave a sigh of relief…finally…somebody learned how to read and understand what my letters said.  Yeah!  Nope, not yeah…within hours of writing me that letter on Quivira Falls letterhead they were up on my roof!  I called the police and kept the report in my files.

Today, after all these years of emails, letters, and calling the police, they were back up there with the leaf blowers!  From my office window I could see the ladder and hear the noise.  With my phone and camera in hand, I walked outside and removed the ladder from my guttering and dropped it into the grass.  I called 911 and told the dispatcher what was happening and that they were still on my roof and the ladder was laying in the grass.  With my camera positioned and ready, I waited for them to come over the ridge of the roof.  They saw me, my camera, and the missing ladder.  When I said the police were on their way the one started apologizing and the other stood stone-faced on my roof.  In nothing flat the police arrived just as their supervisor/owner did.  He immediately instructed them to get to the next job, but the officers wanted to see their identification first.

The police advised me they cannot arrest workers for trespassing.  Nor can they arrest a company owner unless he’s caught on the roof.  I’m basically screwed except I have the option of taking them to circuit court.  You bet I can do that!  I’m always welcome to spend $30,000, $50,000 or even $100,000 in legal bills to try and stop myself from being bullied and attempt to be reimbursed for construction repair bills.  I will also be the one paying the tab for damage to my gutters and shingles along with the cost of water damage repairs on my ceilings caused by broken shingles that create leaks!  And, if I’m really lucky they may cause a rafter or two to snap which gives me the pleasure of hiring a contractor to come and snake his way through my bedroom closet and into the attic while carrying long pieces of lumber that scrape my walls and woodwork.

To properly clean gutters you must remove the debris and then flush the downspouts with a garden hose.  Walking around on roofs with leaf blowers is a waste of time and money since the downspouts are ignored.  It’s a farce, to say the least.  And a way to fool homeowners into thinking they are getting something for their $240 monthly dues.

So, I asked the officers, “How would I sue somebody when I don’t know their name, company,  or location?”  With that, the officer asked the company owner if he would like to share his name and contact information with me?  He said, “No!”  I looked at the cops and stated people who have nothing to hide, hide nothing and this guy won’t even identify himself.  Yet, I’m supposed to sue him if I have damage to my roof or guttering?  Really?  With that, he reluctantly handed me his business card.

After he left, I mentioned that one of the roof top workers reeked of something that smelled…you know…medicinal.  The cop said he wished he’d of smelled it.  Possibly he would have if “Mr. Mystery” had not quickly shooed his workers away from the area.

Bottom line, my attorney has told me to never let anyone work on my property without seeing their certificate of insurance even if they are employed or contracted through the HOA.  Reason being, if they fall into my fenced area or on my front porch resulting in injuries or death, I will be the person responsible and hit with the lawsuit if they are uninsured!

On this same issue, a few years ago the HOA cleaned the gutters of some new homeowners that moved here from a foreign country.  The nicest people you would ever want to meet!  Their gutter guards were blown out and left laying on the grass around their townhouse.  They asked if I would type a letter on their behalf requesting they be re-installed because they don’t speak or write English fluently.  I suggested they mail it certified.  Quivira Falls refused it, so when it came back they hand-carried it into the office.  How shocked they were when the woman in the office told them to put the gutter guards back in themselves!  That’s right, the HOA blows them out and you can just buy a ladder and climb up there and do the job yourself!  “Welcome to America!!! and Quivira Falls Community Association one of the nation’s  finest bullies in HOAs!”

As the police were leaving the fire department ladder truck pulled up.  I guess the 911 dispatcher must have assumed a roof rescue was going to be needed.  Yes, indeed these HOAs are costing the taxpayers a ton of money and they don’t even have a clue.  The police chief’s office says always call them to come out and make a report even if they can’t arrest anybody.  That way if you end up in court with an HOA case you’ve got police reports to back you up.

I just lost another precious day of my life in HOA HELL!

 

70 Years Ago Today…Far Far Away in Normandy

guest blog by Nila Ridings

It’s with deep emotions and a heavy heart that I write this blog about D-Day.

On that beach, dressed in the United States Army military fatigues with a rifle and a helmet was the man that ten years later would become the most influential person in my life. He was six feet tall, slender, beautiful blue eyes, thick dark brown hair with a wave on the side, a grin that melted everybody’s heart, and a sense of humor that could turn the toughest situations into one that made me laugh. Mom’s girlfriends said he was so dreamy looking he could have been a movie star. By the grace of God, I was one of three lucky girls that got to call him Dad.

He wasn’t a war hero, he was my hero. From my earliest memories in life, he was always my best friend. He was a very successful businessman, but first and foremost he was a loving husband, father, grandfather, son, brother, uncle, friend, and employer. He never missed my dance recitals, or a chance to make latrines for my Girl Scout camp. He was at every event I was a part of in school even when he was sitting in the freezing cold on concrete bleachers while I was cheering for our team until I lost my voice. He taught me about life, people, money management, construction, honesty, integrity, motivation, ambition, problem-solving, decision-making, project management, and taking good care of customers. He lived by his motto of “Work hard and play hard but never do too much of either one!”

We went to air shows and boat shows, car races and rodeos, the circus and ice skating performances. We went to Disneyland and Fairy Land, and coast to coast in the family station wagon. We ate well and lived comfortably in a beautiful HOA-FREE neighborhood. We had nice cars, boats, clothes, and a vacation home.

I’ve been extremely fortunate. And, my Dad told me to never buy a home with an HOA. I didn’t listen to his advice and I’ve paid the price. I fight every day to educate others about the horrors of HOAs and try to protect them from this misery. My Dad is my driving force, the wind beneath my wings, and the angel on my shoulder. He knew this HOA battle would grow ugly and brutal and I fight it to honor him.

He fought for our country to protect our freedoms from being destroyed by our enemies. When WWII was over, he returned to Kansas and never shared a word about what he saw on June 6, 1944. I just always knew we would take no vacations where we slept in a tent or away from American soil. And rice was never served on our dinner table. I did not know where my Dad was on D-Day until after both of my parents were gone and a family friend told me. I cried for hours.

Many men lost their lives. Wives lost their husbands, children lost their dads, mothers and fathers lost their sons, and brothers and sisters lost their brothers, and families lost loved ones seventy years ago on this fateful day. May we pause to remember each of them. And, pray that the citizens of our country and especially those of us in HOAs will recognize they did not make the ultimate sacrifice so we could turn against and battle each other on American soil today.

Beyond words…I love you and miss you, Dad.

Thank you for your service to our great country.

Elmer L. Ridings, 1922-1988